Return Policy

Returns

Returns are only accepted when, an item has been damaged due to improper packaging protection from our end. If that is the case, please be sure to reach out with photo evidence of the item’s improper condition, so the situation can be properly evaluated and discussed!

Please note that, damages due to mishandling of your package, by the postal services, is NOT our responsibility.

Exchanges

Exchanges will be allowed when the wrong item is sent, by mistake to the customer. In this situation, the additional shipping will be handled by us!

When you order the wrong item, and wish to exchange it, the additional shipping will be handled on your part.

Refunds & Cancellations

BunnieBuns Studios does not accept any, refunds or cancellations. 

If you are unsatisfied with your order, in any way, please contact me via bunniebuns.studios@gmail.com or the contact form on this website. I'll try my best to find the best solution for both of us!

Please be sure to issue a return or exchange, within 14 days of the order arriving. After that, none of the options above will be offered.